Zettagrid provides you with the ability to monitor your service usage data free of charge. You can also request features such as Call Barring to be implemented for calls to International, National and Mobile numbers in order to assist with your spend management by contacting our Support staff. Please refer to our Contact Us page for contact details.

Broadband

  • Track your Broadband usage by logging into My Account.
  • Take note of the Usage Alert emails
  • Check your usage by contacting our Support team on 1300 597 656.

Mobile Broadband

  • Track your Mobile Broadband usage by logging into My Account. Mobile Broadband usage data may be delayed by up to 48 hours.
  • Take note of the Usage Alert emails
  • Check your usage by contacting our Support team on support@zettagrid.com or or 1300 597 656.

Telephony

  • Track your Telephony service usage by logging into My Account. Usage data may be delayed by up to 48 hours.
  • Request call barring by contacting the Zettagrid support team on support@zettagrid.com or  1300 597 656.

VoIP (SIP Trunk / Cloud PBX)

  • Track your Telephony service usage by logging into My Account. Usage data may be delayed by up to 48 hours.
  • Request call barring by contacting the Zettagrid support team on support@zettagrid.com or 1300 597 656.
  • Block calls to overseas destinations, Mobile networks or premium services (190 etc.)

 

These facilities are available free of charge to all Zettagrid customers free of charge. Our Support team is available to discuss your questions and options 6am to 5pm AWST Monday to Friday excluding National Public Holidays.

We also recommend reviewing your current plan details to ensure you are on a plan that is suitable for your requirements. You may do so by logging into the My Account section and referring to our current service offerings.